Salon Client Left With Burned Skin Around Eyebrows After Waxing
Case Study - Hot Wax Causes Burned Skin
A recent client of ours was injured after an eyebrow waxing treatment left her with burned skin. Mrs G’s eyebrows were sore immediately after the treatment, and the following day her eyes were puffy and stinging. On looking in the mirror she noticed that prominent burn marks had formed on and around her eyebrows. Mrs G’s burned skin later became blistered and scabby, and she was advised by NHS Direct to seek medical attention at a walk in clinic. The burn marks around her eyebrows took over 3 months to disappear completely, and Mrs G felt embarrassed to go out during that time due to the deforming blemishes on her face, and felt additionally humiliated by the fact that the beauty salon refused to accept responsibility for the situation, with the owner refusing to return her calls.
Our Legal Advice
Mrs G got in touch with Bartletts having read about a similar case we had handled on behalf of a client with burned skin from an eyebrow wax treatment, and we agreed to take on her claim on a no win no fee basis. We subsequently wrote to the beauty salon’s owners and their insurers, arguing that the burn marks on Mrs G’s face were either the result of the beautician heating the eyebrow wax to an excessively high temperature before applying it, or else she had left the waxing strips on the skin around Mrs G’s eyebrows for too long a time. The treatment had therefore been carried out in a negligent manner, and the salon was liable for our client’s extensive and humiliating facial injuries. We were able to negotiate a compensation settlement with the salon’s insurers, and within a few months of starting her claim, Mrs G received a cheque for £3,750.
You can meet our team of beauty treatment lawyers at Meet The Team or read more about this subject at Eyebrow Waxing Burns.
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