A botched hair colouring treatment can result in hair loss, skin damage, and months of humiliation, stress and psychological harm. Our solicitors are continually handling personal injury claims on behalf of women who have been injured at the hairdressers by hair dye and hair colouring treatments. The toxic chemicals used in hair colourants mean that such procedures are far more dangerous than other treatments, and because of this, salons and hair technicians must be extra careful and vigilant when performing them on clients.
Typical human errors at hair salons include colouring solutions being mixed incorrectly, making them too toxic for a person’s hair type, or being left in the hair for too long by an inattentive or simply incompetent hairdresser. In both cases the colourant may dry the hair out excessively, making it brittle, and causing breakage that can lead to temporary (or in some cases permanent) baldness and disfigurement. Even more seriously, hair colouring may cause an allergic reaction, with hair loss accompanied by skin damage and other possible medical complications. Such adverse reaction are normally caused by the chemical paraphenylenediamine (PPD).
Often yes, as an allergic reaction to PPD in hair colourants normally involves similar symptoms to allergic contact dermatitis; dry, cracked and itchy skin, blistering, open sores and swelling. Allergic reactions may also be triggered by chemicals other than PPD contained in hair dyes, including ammonia and hydrogen peroxide. The real danger is if the reaction spreads to other areas of the body. If a person begins to experience difficulty breathing for example, it is a sign that their airways have swelled, and they will require immediate hospitalisation and emergency treatment to ward off the risk of toxic shock and cardiac arrest.
Yes, as hairdressers have a legal responsibility to take the reasonable measures necessary to prevent customers having their hair and skin damaged by hair colouring treatments. A properly conducted skin patch test should detect pre-existing allergies, while a strand test will determine a person’s hair type, and hence what types and strength of colourant are suitable and safe for them. Too often however hairdressers fail to carry out these important tests, and their customers can be seriously injured as a result. In these circumstances, an injured person will have strong grounds for claiming compensation from a salon’s owners.
If you have been injured by a colouring treatment carried out at a hair salon, contact our specialist female lawyers today for free, confidential and sympathetic advice, or to get started making a claim.