Hurt in a Salon? Female Lawyers Offer Free Advice

Why Choose Bartletts Solicitors?

Solid Traditional Values Delivered
In A Modern Convenient Manner


Uniquely, we offer an all female team of lawyers specialising in hair and beauty treatment injuries.

Every year we help hundreds of injured women make claims for compensation against beauty salons and hairdressers on a no win no fee basis.

Our service is designed to be easy to use: meetings by phone & email, local medical appointments, sign documents online, or visit our city centre offices.

Customer service is very important to us. John Bartlett has been managing the firm for over 50 years and takes customer satisfaction and the very rare complaints we have extremely seriously.

  • Hair Styling Injury Compensation Claims
  • Allergic Reactions, Burns & Hair Loss
  • Typical Hair Styling Accidents
  • Legal Responsibilities of Hair Stylists to Clients
There are currently around 36,000 hair salons in the UK, with the hair and beauty industry employing roughly a quarter of a million people across the country. Despite its scale, the hairdressing industry in Britain is completely unregulated, meaning that no training, qualifications or experience are required to operate or work in a hair salon. The UK is in fact one of the only countries in the world that does not have a system of compulsory registration. The Hairdressers (Registration) Act 1964 allows hairdressers to register with the state voluntarily, but it is estimated that only 5% actually do so.

Critics of the current state of affairs argue that hair treatments have changed fundamentally over the past 50 years, and that the powerful chemicals and intense heat used in many modern hair treatments place consumers at risk of serious injury from poorly trained or simply incompetent hair salon staff.
Hair styling accidents are most often caused by chemicals contained in hair products reacting badly with the skin or hair. During hair colouring for example chemicals and toxins contained in hair dye products may cause an allergic reaction, or may cause the hair to dry up and fall out if they are left in the hair for too long. Potentially dangerous chemicals are also used in other common hair styling procedures, including perming, bleaching, tinting and adding extensions.

A negative reaction to ingredients in hair care product may cause temporary or permanent baldness, and result in scarring to the scalp caused by chemical burns. Apart from physical pain, injured persons are likely to suffer mental trauma from being partially disfigured. This often leads to chronic loss of self confidence and the cancellation of previously made plans such as special events and holidays. All these factors are taken into account when determining the size of a compensation award. Ths principle factor which will determine the level of compensation award is how long hair takes to regrow.
Allergic reaction to chemicals in hair styling products
Burns and baldness caused by poorly prepared or misapplied products
Cuts and bleeding caused by hair stylist slipping with scissors
Dermatitis and related hair loss
Hair styling salons should carry out skin patch tests on new customers to check for well-known allergies such as an allergy to hair dye. A small amount of hair dye should be tested on a patch of skin, ideally 24 hours before the treatment is due to take place. Salons should also offer a hair strand test where required to ensure chemicals in styling products will not damage hair follicles.

Hair styling customers have a legal right to expect that their treatment will be carried out by a reasonably competent professional. Forseeable injuries are regularly caused by inexperienced junior stylists who mix hair solutions to the wrong strength, or fail to remove chemical products from their clients hair at the right moment. In the case of perming this leads to a condition known as 'over-processed' hair which may subsequently begin to fall out.

Hair styling salons are subject to the Control of Substances Hazardous to Health Regulations 2002 (COSHH), which regulates the storage, use and disposal of chemical solutions such as perming lotion. Certain chemicals contained in hair dye are also illegal under separate legislation. The Provision and Use of Work Equipment Regulations 1998 also requires that electrical appliances used for hair styling are regularly safety tested.

Hairdressers and hair salons recognise the fact that the treatments they offer can be dangerous in certain circumstances, and for this reason need to have specialist hairdressers’ insurance cover to protect them and their business in case something goes wrong and a client is injured. In the event of such an accident occurring, any subsequent compensation claim made on behalf of an injured customer will be settled under the terms of the hairdressers’ insurance policy. This being the case, making a claim against a hair salon or freelance hairdresser does not have to be a confrontational or hostile process, rather it is the inevitable result of a situation both parties would have preferred to avoid, but which requires legal and financial redress.


How Can Bartletts Solicitors Help You?

A free no obligation quick case assessment, followed by a No Win No Fee claim.

Free appointment with a medical expert local to where you live.

Get your hair damage, burns or scarring healed quickly and professionally.

We take all the stress out of the claim and ensure you recover everything you are entitled to.


Send Our Hair & Beauty Treatment Injury Team An Enquiry:

Hair & Beauty Treatment Injury Team:

Beauty Treatment Injury Solicitors
Our personal injury solicitors (Nicola Perry, Sian Taylor, Lydia Windrow and Stella Doherty) are real specialists each with years of experience.

Call now for your free consultation. We guarantee you a warm welcome and a lawyer with the expertise that you would expect from a leading personal injury firm.



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